Resident Bill of Rights:
St. Anne Centre is committed to maintaining the quality of life of its residents and veterans through meeting the essential needs – mental, physical, spiritual, emotional and social. This is accomplished by providing a safe “home away from
ENVIRONMENT: Residents have the right to a comfortable and safe “home away from home” environment.
QUALITY OF CARE: Residents have the right to quality care by competent staff, to be informed of treatments and have a voice in the decision making of the care.
INDEPENDENCE: Residents have the right to maintain their independence by means of active participation in facility programming and through ongoing support and stimulation.
PRIVACY: Residents have the right to as much privacy as we can provide as they receive care and go about their activities of daily living.
CONFIDENTIALITY: Residents have the right to confidentiality of their health, personal and financial information.
SPIRITUALITY: Residents have the right to practice their spiritual beliefs and to have these respected.
FINANCES: Residents have the right to manage their retained income/comfort fund as they see fit.
DIGNITY AND RESPECT: Residents have the right to be treated at all times with dignity and respect. Resident services support inclusiveness and respect both diversity and cultural differences.