Resident Care Meetings:
A Resident Care Meeting is where staff and residents/families talk about life at St. Anne Centre – meals, activities, therapies, personal schedule, medical and nursing care and emotional needs. Residents/families can bring up problems, ask questions, or offer information to help staff provide care. It is an opportunity to make sure the care plan honors the resident’s choices about care, services, daily schedule, and life in the nursing home. It helps ensure that care is Resident Focused. Meetings are planned within 6 weeks of admission and yearly after. If there is a change in Resident needs, an additional meeting may be held.
Residents and families are encouraged to speak with the Nurse in Charge, Director of Care or CEO at any time if they have concerns so they may be addressed in a timely manner.